Title yang digunakan adalah nama hanjingan yang diberikan khas untuk TmNete Streamyx. Well, itulah realiti nya. Dan semalam, ramai kecoh internet lembap dan sebagainya. Streamyx juga ada mengeluarkan kenyataan di website rasmi mereka.

Dear Valued Customers,

Telekom Malaysia Berhad (TM) wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

Thank You.

Tak habis-habis kan. Ternyata OH! Tidak kepada diri kita semua. Kepada pengguna Celakakom berukband, tak payah nak bangga la kan sebab Celakakom berukband, sentiasa dalam keadaan lembap macam time Streamyx Problem. Hehehe.

Sebarkan kenyataan TmNet Streamyx ni kepada rakan anda.

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