Berikut adalah laporan sampai menyampai yang kami terima melalui email. Bukan pengalaman kami (Oh! Tidak) sendiri. Jadi kebenarannya tidak pula kami ketahui. Mungkin benar atau mungkin juga sabotaj. Jadi terpulang kepada kepercayaan anda sendiri untuk menilainya. Laporan di dalam bahasa english dan gambar bukti terdapat di akhir artikel.

This afternoon, me, my mother, and my daughters, when to KFC DESA PANDAN, KL. Tempted by the new promotion I ordered 2 cups of ‘teh-tarik’/tea.

Enjoying our lunch as usual, and mom had sips of her still hot teh-tarik.. As for me, I waited until i finish my food to drink (so glad that I did coz I cant imagine drinking them). To my surprised when i opened the lid in hope to enjoy my teh tarik, I found 4 small cockroaches.

I am really disappointed by this incident since this is not the first time it happened – *the first time was about how I came back home to find my purchased of cheesy melts bread had greenish fungus on it!!!!!!!!!!!* Then I wrote in to customer service of KFC but nothing was much done. I was offered a meal *BRIBING ME?* in the same branch where they serves fungus bread to customers which was JUSCO CHERAS SELATAN KFC. uhh??!! For Real???

Now I wonder, is it because of its brand and its ‘reputation’ that KFC, GET AWAY with all this, even when they failed look into coffee machines/teh-tarik machines or whatever that they are serving (my brother had the same experience -yeah series of bad experiences I must say- where he found small roaches in his drink (coffee) in STADIUM CHERAS KFC but he was courteous enough that he only left a complaint to the branch manager) cleanliness? Is what they preach about their restaurants quality attributes CHAMPS – (Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality, Speed of Service) are all scams just so their loyal customers would still go to them? So sick!! [click to continue…]

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